Privacy Policy

Privacy Policy


Effective Date: Jun, 2017.

Revision Date: Feb, 2021.


            Purpose.  The purpose of this Privacy Policy is to describe how Rigbot, Inc. (“Rigbot”) collects, uses and shares Telematics Information (as described more fully below). Please read this Privacy Policy carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact or as described at the end of this Policy.


We collect Telematics Information via the Mobile App and from engine and related equipment in your vehicle in the course of, or as a result of, the operation or use of this equipment, including:

  • Location / geo-location information from the Telematics equipment
  • Location / geo-location information from Mobile App in foreground and background
  • Location and IP address information from the Web Portal
  • Session Cookies from the Web Portal
  • Engine performance data
  • Equipment performance data
  • Equipment identification information
  • Engine and equipment ownership information
  • Engine parameters
  • Equipment parameters such as DOT number, carrier name, and cycle rule
  • Equipment load info such as equipment length, weight, height, and hazardous material status

Please contact for more information or details about the Telematics Information we collect.


We use this Telematics and Other Information to:

  • Ensure compliance with the ELD Mandate (49 CFR part 395.8 ,395.32) and capture exact location of User status change. It is also to flag truck/tablet movement as unassigned driving if the driver, who is the User of the App for compliance, fails to log onto the App. Non agreement to share location will prevent login and/or may render the user’s electronic log invalid by the Federal Motor Carrier Safety Association (FMCSA).
  • Enable the sharing of data associated with your equipment relating to fault, performance and configuration of engines and other components and assemblies on equipment
  • Enable research and development activities associated with the telematics service provider’s products and services or Rigbot products and services
  • Enable Rigbot to provide certain data analytics, diagnostic, maintenance and repair services relating to engines and related components and assemblies
  • Enable telematics service provider to provide additional value added features to our customers

We share your Telematics Information with you (or the applicable customer subscribing to our telematics services), Rigbot employees, and Rigbot affiliates and subsidiaries.

With your approval, we also share your data with the FMCSA as per the compliance requirements of ELD Mandate (49 CFR part 395.8 ,395.32).

In addition to the sharing described elsewhere in this Policy, we will share Telematics Information with companies, organizations or individuals outside of Rigbot when we have your consent to do so.

Legal Proceedings.  We will share Telematics Information with third party companies, organizations or individuals outside of Rigbot if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
  • Enforce agreements between you and Rigbot, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Rigbot, our customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control.  If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your Telematics Information to the new owner. In such a case, unless permitted otherwise by applicable law, your Telematics Information would remain subject to the promises made in the applicable privacy policy unless you agree differently.


You can find out what Telematics Information we have collected from you and still have in our possession by contacting If you have questions about your Telematics Information you can contact your local dealer, contact or call us at (844) 474-4268.


We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Telematics Information.  However, since the Internet and other networks used to transmit and store Telematics Information are not 100% secure environments, we cannot guarantee, ensure, or warrant the security of your Telematics Information. There is no guarantee that Telematics Information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.  It is your responsibility to protect the security of your login information.


If you are a resident of the European Economic Area (EEA), in order to provide our Telematics Services to you, we may send and store your Telematics Information outside of the EEA, including to the United States. Accordingly, your Telematics Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Telematics Information.  We are committed to protecting the privacy and confidentiality of Telematics Information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our telematics services, customers who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of Telematics Information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.


If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please go to contact or call us at (844) 474-4268, or contact us by US postal mail at the following address:

525 Junction Road, Suite 6500, Madison WI 53717.